The Outsourcing Process
Based on our expertise, experience, systems, processes and protocols, we have a different approach for each customer, where we combine best industry practice with customer processes and preferences.
For CAD drafting/detailing or 3D BIM modelling in the architectural or MEP sectors, combined workflows are analysed and adapted to suit customer needs. Our process is supported by:
- Training and workshops at client sites – our production teams visit global sites for face-to-face familiarisation.
- Continuous upgrade of processes, software and other resources in the internal process for more effective and cost-efficient project delivery
- Mapping the outsourcing stages with controls to maintain quality and efficiency
- Detailing the processes and protocols for daily communication, file sharing, query resolution and quality control
- Creating management information (MI) and reporting data to track performance and deliverables
- Ensuring implementation of service level agreements reviewed by senior personnel